Terms of service

Terms of Service — Thooriga Art Studio

Agreement to Terms

By accessing our website or placing an order with Thooriga Art Studio (also operating as "Arty"), you agree to be bound by these Terms of Service, along with our Shipping Policy, Return and Refund Policy, Cancellation Policy, Privacy Policy, Custom and Personalised Orders Policy, and Intellectual Property and Copyright Policy, each of which is incorporated into these Terms by reference. If you do not agree with any part of these terms, please do not use our website or place an order with us.

About the Business

Thooriga Art Studio is a handmade art and gifting brand based in Chennai, Tamil Nadu, India, operating under the brand name "Arty." All products sold are handcrafted by our artisans, and we sell pan-India through our Shopify storefront.

Products

      All products listed on our website are carefully crafted to suit your needs, and product photographs are representative rather than an exact guarantee of every unit.

      Minor variations in colour, texture, pattern, and dimensions (within 5–10%) between the photographed product and the delivered product are an inherent characteristic of handmade goods and are not defects. See our Return and Refund Policy for full details.

      Product availability is not guaranteed and may change without notice, including after an order is placed, in which case we will contact you with alternatives or a refund.

      Prices displayed on the website may change without prior notice. The price applicable to your order is the price displayed and confirmed at the time of checkout.

Orders and Payment

      Order confirmation is sent via email and/or WhatsApp once payment is successfully received (or, for COD orders, once the order is placed).

      Payment is collected at checkout through our website's integrated payment gateway or via COD where available.

      Thooriga Art Studio reserves the right to cancel any order before dispatch and issue a full refund, as detailed in our Cancellation Policy.

      Orders identified as fraudulent, abusive, or in violation of these Terms will be cancelled, and we reserve the right to report such activity to the relevant authorities and payment platforms.

Pricing and Taxes

All prices on our website are listed in Indian Rupees (₹). Applicable GST is added at checkout in accordance with Indian tax law. Displayed product prices do not include shipping charges, which are calculated separately and shown at checkout before payment.

Use of the Website

Our website is provided for your personal, non-commercial use only. You agree not to reproduce, copy, republish, or commercially exploit any content from our website, and not to use bots, scrapers, or other automated tools to extract data, images, or content from our website without our prior written permission.

User Accounts

If you create an account on our website, you agree to provide accurate and current information and are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Thooriga Art Studio reserves the right to suspend or terminate any account found to be in violation of these Terms.

Intellectual Property

All content on this website — including but not limited to product designs, photographs, product descriptions, text, logos, and the names "Thooriga Art Studio" and "Arty" — is the exclusive property of Thooriga Art Studio and is protected under Indian copyright law. Full details are set out in our Intellectual Property and Copyright Policy, which forms part of these Terms.

Limitation of Liability

To the maximum extent permitted by law, Thooriga Art Studio's total liability arising from any order is limited to the value of that order. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of enjoyment, delay, or inconvenience.

Governing Law and Jurisdiction

These Terms are governed by the laws of India, including the Consumer Protection Act 2019 and the Information Technology Act 2000. Any disputes arising from these Terms or your use of our website and products shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

Dispute Resolution

If a dispute arises, we ask that you first contact us via WhatsApp or email so we can attempt to resolve the matter through direct written communication. If the dispute remains unresolved after 30 days from your first written complaint, either party may refer the matter to the appropriate consumer forum or court having jurisdiction in Chennai, Tamil Nadu.

Changes to These Terms

Thooriga Art Studio may update or modify these Terms at any time, at our discretion, to reflect changes in our business, products, or applicable law. The updated Terms will be posted on our website with a revised "Last updated" date. Your continued use of our website or placement of an order after such changes constitutes your acceptance of the revised Terms.

Our Rights

Thooriga Art Studio reserves the right to:

      Refuse service to any customer at our discretion, including in cases of abuse, fraud, or repeated policy violations

      Modify these Terms and any related policy at any time, with the change taking effect upon posting

      Cancel any order before dispatch with a full refund, including for pricing errors, stock unavailability, or fraud signals

      Act as the final authority in interpreting and applying these Terms and all related policies

 

Last updated: September 2026

Questions about this policy? Contact us: Email: Arty.gifts.arts@gmail.com. Thooriga Art Studio, Chennai, Tamil Nadu, India

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