Custom & Personalised Orders
Custom & Personalised Orders
From Idea to Doorstep
- Message Us — Reach out on WhatsApp with what you have in mind.
- Get a Design & Quote — We share a design brief and price, and you approve in writing.
- Pay 50% Advance — A minimum 50% advance confirms your order before we begin.
- We Make & Ship — 5–12 business days to craft, photograph, and dispatch your piece.
What We Can Personalise
Custom name engravings, colour combinations outside our standard listings, photo frames made to your dimensions, and bespoke gift hampers assembled to your brief.
Custom orders require a minimum 50% advance payment before we begin, and cannot be returned or exchanged once making has started — except for transit damage. See our Custom and Personalised Orders Policy for full details.